Do you want to buy clothes from eleganza-melbourne.com? Is this online store legit or too good to be true? Eleganza Melbourne is trending online but not for good reasons. Before you click the buy button, here’s all you need to know.
About Eleganza Melbourne
They call themselves “Eleganza Melbourne” They advertise as if they are based in the United Kingdom but they are actually based in China. After looking into the store, we found some worrying issues. Here are the problems to watch out for:
Red Flags
Issues with the Money-Back Guarantee
The 100% money-back guarantee is not reliable. The company gives excuses to avoid providing a return address. When the address is finally given, it is in China, and returning the item costs more than the item itself.
Problems with Returns
Returning the clothes to China costs 60% of what you paid for them. Instead of paying for the return, the company offered a discount on a future purchase. Their return policy says they won’t refund your money, even if they make it back to China safely.
Doesn’t Match the Photos
The clothes you receive don’t look like the pictures shown. They’re made of low-quality materials and aren’t durable.
Negative Reviews
There are lots of negative reviews all over Trustpilot about this clothing brand. A customer said:
Their advertising claimed the jumper was wool. It clearly is not wool, is synthetic and it is not the jumper advertised which had a knit in the sleeves very different from what is advertised and has gaps in the knit of the sleeves which I would never have bought for winter had I seen this jumper in their add.There is absolutely no labelling in both items stating the materials and washing in instructions.
Is Eleganza Melbourne Legit or Scam Clothing Store?
The clothing store engages in bait and switch scam. Eleganza-melbourne.com advertises quality products but delivers inferior items that are below par, of poor quality. This is because they are not the original owners of the products displayed on their website. The owner(s) of this online store steals off images from reputable stores, pass them off as theirs, and then make a cheap imitation.
Aside from receiving poor quality of products ordered, customers could get overcharged, receive nothing at all, or even get added to a shady VIP membership subscription.
What To Do If You Got Scammed
Cancel your credit card
Immediately call your financial provider and cancel your credit card. By so doing, the credit card details you used for your transaction would become null and void.
Request for a new card
After the old credit card has been canceled, ask for a new card, it doesn’t cost much to get one. Your credit card issuer will issue you a new one with different numbers.
Report the Fraud To Relevant Authorities
Report the scam to relevant authorities and organizations. This includes:
- Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.
- Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
- Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
Similar Online Store: Invictawatchsale.shop
Samantha