Do you want to buy Dani Donovan planner or brush from Ivyever.com? Are you wondering if it is a legit online store that delivers quality products? Well, the short answer is NO.
How Ivyever.com Bait & Switch Scam Works
Ivyever.com targets shoppers on social media using promo sales and free shipping as a bait. Once orders are placed, the online store delivers a different item from what was displayed on the website. Instead of quality items customers receive a cheap imitation which is below par, of different size, design or quality.
What Happens When You Shop From this Online Store?
Once you shop from Ivyever, you would receive an inferior product. An example is its viral Dani Donovan Planner, the quality is abysmal and not at all what’s being advertised. The items displayed on ivyever.com are far different from the physical products. The people behind the store are using images of quality products to sell cheap items, hence ripping off customers. There has also been a complaint of non-delivery;
DO NOT ORDER!! Order never arrived. Sent multiple messages to “customer service” only to be told its on its way (tracking show it was never sent). It’s been almost 3 months. Now no response for refund. Absolute scam.
Red Flags
Bad Reputation
Ivyever.com is owned by ‘Mago Innovations Limited’ a Hong Kong based Company. Reviews online reveal that the company is linked to fraudulent online stores. The stores often promote clearance sales and just like Ivyever, the items delivered are always below par.
Delayed Delivery
The shipping info on ivyever.com isn’t accurate. The store claims the shipping takes 15 – 30 days but most customers received their order in almost two months.
Terrible Refund Policy
Customers are required to pay shipping costs to China when returning an item. In some cases, the shipping cost is equals to the price of the item bought. In such scenario, buyers are left with the option of holding unto a product they aren’t satisfied with.
Limited Contact Info
The only way to contact the store is through its email ‘[email protected] which seems to be not working. There are no other contact options provided.
What To Do If You Fell For The Ivyever Scam
Cancel your credit card
Immediately call your financial provider and cancel your credit card. By so doing, the credit card details you used for your transaction would become null and void.
Request for a new card
After the old credit card has been cancelled, ask for a new card, it doesn’t cost much to get one.Your credit card issuer will issue you a new one with different numbers.
Report the Fraud To Relevant Authorities
Report the scam to relevant authorities and organizations. This includes:
- Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
- Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
- Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.
How To Protect Yourself From Online Shopping Scams
- Check how long the website has been functioning – The domain age of a website tells a lot about a store’s legitimacy or transparency. Websites below 6 months old are often considered unsafe. You can find out a website’s age by checking on Who.is ( a free domain checker tool)
- When using retail websites, find out exactly who you are dealing with. Research the retailer address by copying and pasting it on your browser. Does it really exist? is the retailer registered in the address or is the address that of a family home?
- When making online payments, use secure payment service. Look for a URL starting with “https” and a closed padlock symbol, or a payment provider such as PayPal. If the padlock symbol doesn’t appear near the website’s URL, then it means your personal and financial information is at risk at the store.
- Avoid Too Good to be true Discounts – any product sold at very cheap prices compared to other online stores should be treated with caution. Low prices are baits scammers use to lure unsuspecting victims
- Check for reviews Online – Are there reviews or posts about the online store online? By searching for reviews online you could also come across warning posts or complaints.
See similar clothing scam – smithandbrown-toronto.com scam