Scammers are now impersonating the Virginia Department of Transportation (VDOT) by sending fraudulent text messages claiming you have unpaid tolls. These messages always urge you to click a link to make a payment, but is this message legitimate or just another scam?
We investigated and found that this is a phishing scam designed to steal your personal and financial information. Here’s everything you need to know.
Key Takeaways:
- VDOT does not send toll payment requests via text. Official toll agencies use mail or secure online accounts for billing.
- Scammers use urgent language to pressure victims into making quick payments.
- Clicking on the fraudulent link can lead to identity theft or financial fraud.
- Always verify toll notices by visiting the official E-ZPass Virginia website directly.
- Report suspicious texts to VDOT, E-ZPass Virginia, or fraud prevention agencies.
What is the VDOT Final Notice Scam?
The VDOT Final Notice Scam involves fraudsters sending fake text messages that claim you owe money for an unpaid toll. The message typically includes a link directing you to a counterfeit website that mimics the official E-ZPass Virginia payment system.
How the VDOT Scam Works
The scam begins when you receive a text message that appears to be from the Virginia Department of Transportation (VDOT) or E-ZPass Virginia. The message claims that you have an unpaid toll balance and warns that immediate action is required to avoid additional fees or penalties. To make the scam seem more urgent, it may use phrases like “FINAL NOTICE” or “LAST CHANCE TO PAY” in an attempt to pressure you into acting quickly.
Attached to this message, is usually a fraudulent payment link that directs you to a fake website designed to look like an official VDOT or E-ZPass toll payment page. The website may have a similar layout, colors, and branding as the real site, making it difficult to tell the difference at first glance. Once you arrive on the fake page, you are prompted to enter personal and financial details, such as your credit card number, license plate information, and even your Social Security number.
If you provide your information, the scammers immediately gain access to your sensitive data. They may use it to make unauthorized purchases, commit identity theft, or sell your details on the dark web. In some cases, clicking the fraudulent link may also install malware on your device, putting all your stored information at risk. Many victims don’t realize they’ve been scammed until they notice fraudulent charges on their bank accounts or receive alerts about suspicious activity.
Red Flags of the VDOT Scam Text
Unexpected Text Messages – VDOT and E-ZPass Virginia do not send toll invoices via text. They use mail or online accounts for billing.
Generic or Suspicious URLs – Legitimate toll payment sites use secure domains like ezpassva.com. Scam links may include misspellings or unfamiliar web addresses.
Urgency and Threats – Messages may warn that failure to pay will result in fines or penalties, creating a false sense of urgency.
Requests for Personal Information – Legitimate toll agencies never ask for sensitive details like your Social Security number, credit card info, or driver’s license via text.
Unverified Phone Numbers – If you’re unsure whether a text is real, check VDOT’s official website or contact E-ZPass Virginia directly.
What to Do If You Received the Scam Text
Do Not Click the Link
Avoid interacting with the message. Clicking the link may lead to malware or phishing websites.
Verify Through the Official Website
If you believe you may have an unpaid toll, visit the official website https://www.ezpassva.com/ manually by typing the URL into your browser.
Report the Scam
Notify your local transportation authority, such as the VDOT, E-ZPass Virginia, about the scam.
Block and Delete the Message
Block the sender to prevent further fraudulent messages and delete the text.
Monitor Your Financial Accounts
If you entered your details on a fake website, monitor your bank accounts for unauthorized transactions and consider freezing your credit
Conclusion
The VDOT Final Notice Scam is a growing threat targeting Virginia drivers with fake unpaid toll notifications. If you receive such a text, don’t be fooled! Always verify payment requests through official sources and report any suspicious messages.
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