Scammers are now sending fake text messages claiming to be from the City Department of Transportation, tricking people into making fraudulent payments. These messages often state that you have an outstanding toll, parking ticket, or traffic fine and urge you to click a link to resolve the issue. But is this message legitimate, or just another scam?
We investigated and found that this is a phishing scam designed to steal your personal and financial information. Here’s everything you need to know.
Key Takeaways
- Official city transportation departments do not send payment requests via text. They typically use mail or official websites.
- Scammers use urgent language to pressure victims into making quick payments.
- Clicking on the fraudulent link can lead to identity theft or financial fraud.
- Always verify toll or parking notices by visiting the official city transportation website directly.
- Report suspicious texts to your local transportation authority or fraud prevention agencies.
What is the City Department of Transportation Text Scam?
The City Department of Transportation Text Scam involves fraudsters impersonating government transportation agencies and sending fake text messages that claim you owe money for an unpaid toll or parking ticket. These messages often contain a link directing you to a counterfeit website that mimics an official government payment portal.
How the Scam Works
The scam begins when a victim receives a text message that appears to be from their city’s Department of Transportation. The message typically states that you have an outstanding balance for a toll road or parking violation and provides a link to resolve the issue. Scammers create a sense of urgency, warning that failure to pay will result in additional fines or penalties.
Once a victim clicks the link, they are redirected to a fake payment page designed to look like the legitimate city website. Here, they are prompted to enter sensitive details such as their license plate number, credit card information, and personal data. After submitting their details, scammers use this information for fraudulent transactions or identity theft.
Red Flags of the City Department of Transportation Text Scam
Unexpected Text Messages
Legitimate transportation agencies typically send notices via postal mail, not text messages with payment links.
Generic or Suspicious URLs
Official city or state payment websites use secure government domains (.gov). Fake/scam sites often use misspellings or unfamiliar domains.
Urgency and Threats
Scammers pressure recipients with warnings that failure to pay immediately will lead to fines or legal action.
Requests for Personal Information
If a link asks for your credit card details, driver’s license number, or Social Security number, it’s likely a scam.
Unverified Phone Numbers
Legitimate transportation agencies have verifiable customer service contact details. If unsure, look up the number on the official city website.
What to Do If You Receive the Scam Text
Do Not Click the Link
Avoid interacting with the message. Clicking the link may lead to malware or phishing websites.
Verify Through the Official Website
If you believe you may have an unpaid toll or parking ticket, visit the official city transportation website manually by typing the URL into your browser.
Report the Scam
Notify your local transportation authority or consumer protection agency about the scam. You can also report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.
Block and Delete the Message
Block the sender to prevent further fraudulent messages and delete the text.
Monitor Your Financial Accounts
If you entered your details on a fake website, check your bank accounts for unauthorized transactions and consider freezing your credit.
Conclusion
The City Department of Transportation Text Scam is a growing threat targeting drivers with fake unpaid toll and parking violation messages. If you receive such a text, don’t be fooled! Always verify payment requests through official sources and report any suspicious activity.
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