Thinking about shopping at Cettire.com? You might have seen ads on social media offering discounts of up to 50% on their clothes. With so many websites out there, it can be tough to tell if a site is genuine or a scam. Before you spend any money, it’s important to read this review first and check out customer reviews as well. Cettire.com is gaining attention, but is it really legit?
Overview Of Cettire.com
Cettire is an online store that sells luxury fashion items like clothes, handbags, shoes, and accessories for men and women. However, keep in mind that what you see online may not be what you get. The materials might look good in the pictures, but the actual products can be quiet disappointing.
Problems with Cettire.com
Cettire’s customer service is not great for a luxury brand in 2024. If you’re sure about your purchase and size, things might go smoothly. But if you need help or want to return something, their support isn’t helpful at all.
The return policy is also a major issue. They charge a $25 fee for returns, which is about half the cost of the item, making returns quite expensive. The process is tricky and costly, which can be frustrating.
Compared to other shopping sites like Farfetch, Cettire doesn’t stack up well. Shipping can take up to a week, and you can’t cancel an order once it’s placed. Taxes at checkout are confusing, and they mix them up with shipping costs. Plus, returning items costs 25 EUR. Overall, Cettire is not a good or reliable shopping option.
Customer Complaints
We came across customer complaints all over Trustpilot and Reviews.oi regarding this online store. Some include:
I used to like Cettire but my last purchase left me with a bad taste in my mouth. I purchased a Balmain T Shirt for my son for Xmas, unfortunately it was the wrong size and as it was Xmas holidays I tried to return the top but they refused to take it back as it was 15 days not 14 days since purchase. So ridiculous, so I am stuck with a very expensive T Shirt. Never shopping with them again.
No phone number provided, literally no phone number to get hold of these people. I placed an order over 2 weeks now, still saying processing not shipped yet paid in full but there is no human to talk to and ask about status of your order. Sent a couple of emails and received a couple of emails back with no answer to my issue just robot replies such as we will forward to the dispatch team…total BS.
Is Cettire.com Real Or Fake: Why I Don’t Recommend Cettire
Yes it is a rea online store however, we don’t recommend using their services. Returning items is difficult, and getting a refund can be slow or even impossible. Their customer service is virtually non-existent.
Despite their low prices, the hassle isn’t worth it. It’s better to spend a bit more at a store that provides good service and makes returns easy.
Also read: Vinchyart.com
Nora