Like always, the internet is flooded with lots of ads for ‘Portable air conditioner’ in summer. The Chilwell is one of such devices marketed as a more affordable alternative to traditional air conditioners. Is It a scam? Does Chilwell really work? We bought and tested this portable air conditioner in 2024 to provide genuine review and help you get value for your money.
An Overview of Chilwell Portable AC
The Chillwell is marketed as having the following features;
- Extra Cooling Features – Four different fan speeds, a water tank for ice cubes, high and low cooling modes, plus turbo cooling.
- USB Cable Charging
- Night Light
Trying The Chilwell AC
We ordered the Chilwell from chillwellshop.com after stumbling on its Ad on YouTube. Though the old reviews on TrustPilot didn’t look good, we were assured the current Chilwell Portable AC is an updated version and improved comparison.
However, when our order arrived, we still encountered the same issue complained by customers. Firstly, the Chilwell does not really cool a room as claimed. It only makes the area surrounding it (two feet or so) cooler.
Also, the water tank is too small and needs constant refilling, and the battery life is pretty much wack, not 10hrs as advertised. The only improved feature we loved about this product is the night light.
Is Chilwell Legit?
Price Difference
The Chillwell is $89.99 on chillwellofficialstore.com, but a quick search on Amazon shows the same air cooler for half the price. This big price difference makes us wonder if Chillwell is overcharging for an undervalued product.
Negative Reviews
There are lots of bad reviews Chillwell TrustPilot page since 2022. Independent reviews on YouTube also speak poorly of the product. Customers have complained about not getting refunds, receiving poor quality products, and bad customer service. Many orders from China also take weeks to arrive, causing more frustration.
False Advertising
The Chilwell is been advertised as an ‘Air conditioner’ whereas it is just a mini fan for desktop table. It isn’t equipped to cool a room. The Chillwell cannot be an A/C unit because it is self-contained. A/C units are heat pumps — they remove heat from the air and transport the heat to another location, i.e. usually out of the space that you want to cool (think of a refrigerator moving heat from inside the closed space to the outside of it).
Our Review
The Chilwell is sold with lots of deceptive marketing. Majority of the claims made are false and over stretched. Majority of the claims made are false and over stretched. The 5 star ratings and reviews displayed on the website (chillwellshop.com) are fake and not from real buyers.
Here’s how the deceptive marketing works –
- Someone buys hundreds of this ‘air cooler’ for $5 each or less on Alibaba.com
- Customizes it with the name ‘Chillwell 2.0’ or ‘Chilwell’
- Pays someone to set up a well designed website with integrated payment system
- Pays a copywriter to write a fake ‘groundbreaking’ invention story or sales copy
- Pads up the price and then uses a discount marketing gimmick with a fake limited countdown timer
- Works with digital marketers and advertised the product on different social media platforms
This person or seller sometimes might also indulge in fraudulent practises like charging buyers more than the stated price, sending a fake tracking details, fail to send the order, and stop all communication with customers.
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