I saw the Smart Nora advertised and was intrigued. A non-invasive, contact-free way to reduce snoring? That seemed like exactly what I needed. The buying process was easy enough, and despite a shipping delay due to what I was told was a shortage, I wasn’t bothered by it. When the product finally arrived, I was impressed with the packaging and the ease of setup. It felt like the perfect addition to my nightly routine.
What Is the Smart Nora?
The Smart Nora is a snoring solution designed to gently move your head when snoring starts by using a pillow insert that inflates and deflates. It’s marketed as a non-invasive, silent, and comfortable way to stop snoring, without the need for mouthpieces or other more disruptive methods.
My Experience Using Smart Nora Anti-snoring Device
I had high hopes for this device. After setting it up and testing it for a few nights, I went to bed eager to see how it worked. Initially, the system seemed to perform well. The device was easy to use and did what it promised by detecting snoring and inflating the pillow to adjust my head. The only issue was the sound of the inflating mechanism as it was a bit more disruptive than I expected. It wasn’t loud, but noticeable enough that it made falling back asleep tricky.
Unfortunately, there was another problem. The Smart Nora somehow picked up on my dog’s heavy breathing as snoring, which triggered the inflation. It also had the habit of picking up other sounds and inflating the pillow and this added to the frustration.
The Return Process: Where Things Went South
After trying the device for a few weeks, I realized it wasn’t for me. It wasn’t performing as well as I had hoped, and the noise issue was too much to ignore. So, I decided to return it. This is where things went downhill.
I followed the instructions provided, but after multiple attempts to contact customer support for return instructions, I was ghosted. I never received the promised return label and no one responded to my emails. Even when the live chat feature was supposedly available, it was constantly offline. Weeks went by, and I finally had to resort to filing a PayPal dispute to get my money back.
Pros and Cons
What I Loved:
- Simple setup and easy to use
- Non-invasive and doesn’t require wearing anything during sleep
- The concept is promising and could work for those who are sensitive to traditional snoring remedies
What I Didn’t Love:
- The inflation noise was disruptive for me
- It falsely detected my dog’s breathing as snoring
- The return process was extremely frustrating
- Customer service was nearly impossible to reach
Is Smart Nora Worth It?
Honestly, the device has potential, but the issues with customer service and the frustrating return process left a bad taste in my mouth. I would have loved for it to work better, but given my experience with returns, I can’t confidently recommend it unless you’re prepared for a potentially long and drawn-out process if you need support.
While I liked the idea of Smart Nora, I’d caution anyone considering it to be aware that if something goes wrong, you might find yourself stuck with no easy way to get your money back. If you’re okay with a bit of a gamble on customer service, it might still be worth a try, but personally, I’m moving on to other solutions.
Is Smart Nora a Scam?
No, Smart Nora is not a scam, but the hype around it definitely doesn’t live up to the reality. While the device works as described in some cases, the company’s inability to handle returns or communicate effectively makes this more of a headache than it’s worth.
Alternatives to Smart Nora
If you’re looking for other snoring solutions, here are some alternatives to consider:
- Snore Circle
- VitalSleep
- Mysleep 2-in-1 Snoring Solution
Conclusion
Smart Nora sounded like the perfect fix for snoring, but it didn’t work for me — and the return process was a nightmare. Between the noisy pump and poor customer support, I can’t recommend it. If you’re curious, proceed with caution… and don’t count on getting your money back easily.
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