Getting ready to start your Christmas shopping? Have you heard of the Certainliy.com website that offers great discounts on all items and are wondering if it is a trusted brand or not? Well, you’re at the right place and at the right time.
This review will look into the Certainliy.com website, red flags, customer feedback while also giving you tips on how to spot a scam website.
All About the Certainliy.com website
The certainliy.com website is an online store that sells a wide range of products at huge discounts. Their products include Christmas items like LED lights ornament, tree earrings, dresses, shirts, hoodies etc. Their unbelievable deals are really impressive as they offer crazy discounts of up to 50%.
Certainliy has their location listed as International Plaza, Singapore but WHOis data shows that their website was registered in China. The company name is listed as TOPFEELING PTE LTD. The only form of contact provided is an email address [[email protected]].
Red Flags of Certainliy.com
Owners’ information: The “About us” page has a picture of a young family claimed to be Shawn {husband] and Erin [wife] who met in Texas and now have two kids. But a reverse Google image search shows that this exact picture has been used on other websites most of which have be flagged for scam.
Negative Reviews: Some reviews have complained that their products especially the clothes are made of ridiculously cheap materials and sometimes not even the right size or comfortable. Most complains have been about receiving totally different items from what they ordered.
Customer service: The absence of customer service in this store is a huge red flag. Customers are left on their own with no support from anyone and no one to ask questions.
Return and Refunds: There are no return options on the website. Customers who complain about their clothes are offered 1/4 of the price of their product and in some cases nothing at all.
Aggressive marketing: Occasionally you’re met with pop-up messages of people purchasing a particular product coupled with “limited sale” and ‘Huge discount”. This is manipulation tactics to make you trust them while shopping for more items.
Contact information: There is only an email address listed. No mobile numbers or live-chat option.
No online presence: For a brand specializing in Christmas items there is a severe lack of social media presence. No social media icons or links are available on their website and a search on google comes up with nothing.
Parent company: The company name rings alarm bells because it’s has severally been linked to numerous problematic and scam websites. The company has a history of being associated with suspicious activities.
Website design: The certainliy.com websites design also looks identical to other known scam websites. There has been series of customer complaints of websites similar to certainliy.com.
Payment method: One can only pay through PayPal. This restrictive payment information is suspicious to say the least.
The scam behind Certainliy.com
The owners of Certainliy.com use extremely low prices to attract their customers from social media ads. Online stores that operate with such exaggerated discounts and use manipulation tactics like “clearance sales”, “limited offer” etc, are most often than not a drop-shipping or affiliate marketing operation where products are sourced for cheap from bulk suppliers on platforms like Temu, Aliexpress and even on Amazon only to rebrand it, create fascinating contents about the knock off products.
They then create fancy websites and creates ads that link directly to these websites. where they offer crazy discounts and promises of charge-back if the products are unsatisfactory and then sell these products for a high markup. Unsuspecting customers who believe they had been lucky to get in on cheaper goods are sent their products only to realize that they are extremely inferior or totally different from what they ordered.
These products are not different to the ones sold on Alibaba for $5 dollars per unit.
Warning signs of scam websites and e-commerce stores
Limited contact information
Limited payment options
Website age and lifespan
Unoriginal images and website information
Need Help?
Contact your bank: Contact your bank or credit card company immediately to cancel your card. Request for a chargeback on the grounds of fraud and if unsuccessful, consider requesting arbitration from your credit card issuer to recover your funds. It’s essential to reiterate and resubmit evidence to support your claim, as this can improve your chances of getting refunded.
Check credit reports: Request credit reports to check for any accounts opened fraudulently using your information. Consider placing a credit freeze if advised.
File a complaint: Submit reports about the scam to the FTC, BBB [Better Business Bureau], and other consumer protection sites. You should also provide all relevant records.
Reviews: Leave online reviews and also inform your family and friends to stop other people from falling victim to the same scam.
How To Spot Fake Websites
Look for the company’s social media accounts
Look out for generic looking website designs, products and general information.
Check for the website registration details on Who.is
Find out if the website used has SSL encryption
Search for online reviews
Conclusion
Coupled with this brands affiliation, overseas company registration and red-flags one can safely assume that this website is fraudulent. Before shopping online always research a website thoroughly look for reviews check for a strong online presence and be cautious of deals that seem too good to be true.
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Samantha