Did you come across Ads for Lhanel Pilates Reformer Set on social media? You must be wondering if the pilates reformer board is worth the price or if there’s a likelihood of being scammed by Lhanel.co. Well, while the pilates board is a great purchase for at home workouts, the online store has some suspicious drawbacks. Here’s what you should know;
What You Should Know Before Ordering Lhanel.co Pilates Reformer Board
No Business Address
On the brand’s websites there are no address listed anywhere even though the store targets customers in US and UK using sponsored Ads on TikTok, Facebook, e.t.c. There’s no information on where the company is based or where the product ships from. This calls for scrutiny.
Recently launched Store
According to who.is (a website domain checker) Lhanel.co was registered in January 2024 but actually started functioning in July 2024. This means the brand hasn’t been operating for long, and as such lacks reputation.
Poor Customer Support
Customers can only contact the store via email [email protected]. There’s no active phone number with which to call the store, neither is there a walk-in store or active social media pages.
Is Lhanel Pilates Reformer Set Board a Scam?
The Pilates Reformer Set Board sold by Lhanel.co is not really a scam perse, it’s available for sale on Temu and AliExpress and is being used by lots of fitness enthusiasts. However, Lhanel.co is selling the item for exorbitant prices ($175) whereas it’s sold for a fraction of its price on Temu $49 (See image below)
The board which contains Resistance bands, Push up Attachments, Countdown Timer, is more suitable for core & abs exercises, push-ups, e.t.c. Below is a video of someone using the reformer board on Tiktok.
What Happens When You Shop From Lhanel.co
When you order from Lhanel.co, delivery takes more than 3 weeks because the store operates a drop-shipping model. Items are shipped from China, refund policy is unfavorable to customers. The store might offer a partial refund or tell customers to pay shipping cost to China.
Aside from delayed delivery, customers could get overcharged, receive nothing at all, or even get added to a shady VIP membership subscription.
What To Do If You Got Scammed
Cancel your credit card
Immediately call your financial provider and cancel your credit card. By so doing, the credit card details you used for your transaction would become null and void.
Request for a new card
After the old credit card has been cancelled, ask for a new card, it doesn’t cost much to get one.Your credit card issuer will issue you a new one with different numbers.
Report the Fraud To Relevant Authorities
Report the scam to relevant authorities and organizations. This includes:
- Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
- Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
- Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.
How To Protect Yourself From Online Shopping Scams
- Check how long the website has been functioning – The domain age of a website tells a lot about a store’s legitimacy or transparency. Websites below 6 months old are often considered unsafe. You can find out a website’s age by checking on Who.is ( a free domain checker tool)
- When using retail websites, find out exactly who you are dealing with. Research the retailer address by copying and pasting it on your browser. Does it really exist? is the retailer registered in the address or is the address that of a family home?
- When making online payments, use secure payment service. Look for a URL starting with “https” and a closed padlock symbol, or a payment provider such as PayPal. If the padlock symbol doesn’t appear near the website’s URL, then it means your personal and financial information is at risk at the store.
- Avoid Too Good to be true Discounts – any product sold at very cheap prices compared to other online stores should be treated with caution. Low prices are baits scammers use to lure unsuspecting victims
- Check for reviews Online – Are there reviews or posts about the online store online? By searching for reviews online you could also come across warning posts or complaints.
See latest alert – mygoodtogoinvoice.com scam
Nora