Valanio Clothing promises to offer stylish women’s apparel, from dresses to casual tops, at affordable prices. But with a significant number of customer complaints and questionable practices surrounding the brand, many online shoppers are left wondering: Is Valanio Clothing a legitimate store or just another online scam?
In this review, we take the time to analyze Valanio.com, its business pratices and customer reviews to help you decide if it is a store worth shopping from.
Key Takeaways
- Poor product quality and discrepancies between advertised and received items
- Delayed shipping times and inadequate customer service response
- Negative reviews from customers and low trust scores on third-party websites
- Lack of transparency regarding the business’s operations and address
Analyzing Valanio Clothing
To determine the legitimacy of Valanio Clothing, I focused on the following metrics:
- Price Point: Are their prices too good to be true?
- Business Address: Where does the website operate from?
- History and Reputation: How long has this store been around, and what’s their reputation?
- Customer Support: Can customers reach out for support and receive helpful feedback?
- Payment & Refund Options: Are my payment details secure, and can I expect a proper refund if needed?
Why You Should Be Cautious About Shopping Here
Valanio Clothing has raised several red flags, which make it questionable whether it’s a trustworthy store to shop from:
Unrealistic Pricing: Valanio often offers deeply discounted prices compared to similar products on other reputable websites. While it may seem tempting, such pricing is usually a tactic to attract customers into making hasty purchases, which often result in receiving counterfeit or low-quality products.
Shipping Delays: Numerous customers have complained about long delivery times, with some orders arriving weeks after the expected date. This can be incredibly frustrating if you need items for a specific occasion or event.
Questionable Business Practices: The business address listed on their website is suspiciously vague and, when checked, appears to belong to another business entirely. This lack of transparency raises concerns about the store’s legitimacy.
Limited Customer Support: The customer service options available are minimal, with only an email address and a phone number listed. There’s no live chat option, and customer feedback on their social media pages is limited. This lack of engagement with customers could be a red flag for poor after-sales support.
Negative Customer Feedback: Independent reviews across multiple platforms, including Sitejabber and BBB show that many customers have had negative experiences with Valanio Clothing. Complaints include receiving items that don’t match descriptions, poor quality, and difficulty in reaching customer service for refunds or returns.
Valanio Clothing Scam: What You Need to Know
While Valanio Clothing may seem like an attractive option for cheap clothing, it’s essential to recognize that many customers have reported being scammed by the store. Below, I’ve highlighted some of the most alarming complaints and negative experiences that indicate this store may not be as trustworthy as it appears.
Customer Complaints About Valanio.com
“Never Received My Order – Waste of Money!” “I ordered a dress from Valanio Clothing over a month ago. After about two weeks of no updates, I reached out to customer service. They didn’t reply for another week, and when they did, they said my order was ‘delayed.’ Over a month later, I still haven’t received it, and I can’t get a hold of anyone for a refund. This is a scam, and I feel totally ripped off.”
— Sarah W.
“Product Not as Advertised + Terrible Quality” “I ordered a top from Valanio Clothing because it looked amazing in the picture. When it arrived, it was nothing like the photo. The material was so cheap, and the stitching was coming apart already. I contacted their support team, but they ignored me. I had to open a PayPal dispute, and even then, I was only able to get a partial refund. This store is a scam!”
— Lena M.
Valanio.com Store – Should You Take The Risk?
The cons outweigh the pros of shopping from the website. Once you make a purchase, the product may never arrive, or you’ll receive subpar or counterfeit goods that don’t match what was advertised. Aside from receiving an inferior order, your credit card details could be stolen, hence leading to unauthorized credit card charges.
Meanwhile, getting a refund could be almost impossible even if the payment goes through via PayPal. There’s a current loophole in the system that scammers exploit which PayPal has been unable to clamp down on. Here’s how scammers exploit the PayPal system –
- Send a fake tracking code to you (which contains an address close to yours.
- Claim the item has been delivered
- Send PayPal a delivery proof which contains your area address (area code)
With this, PayPal believes the items have been delivered and when file a complaint it’s impossible to get a refund as PayPal sees it as a completed purchase
What To Do If You Got Scammed By This Online Store
Cancel your credit card
Immediately call your financial provider and cancel your credit card. By so doing, the credit card details you used for your transaction would become null and there wouldn’t be any unauthorised credit card charges.
Request for a new card
After the old credit card has been canceled, ask for a new card, it doesn’t cost much to get one. Your credit card issuer will issue you a new one with different numbers.
Report
Report the scam to relevant authorities and organizations. This includes:
- Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
- Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
- Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.
Shop Smarter Online Using These Tips;
This is how I am able to spot scam websites and avoid being a victim of online shopping scams.
Having experienced the ugliness of online shopping scams, here’s how to avoid being a victim in the future;
- Search for reviews before placing an order. If there are no reviews online about the website, you need to proceed cautiously.
- Be skeptical of very low prices, especially Ads on social media offering huge discounts on sought-after products.
- Be wary of Poor design – Fake websites often have poor design, bad grammar, and low-quality images. If you notice any of these on a website, then it’s better to do proper research before going ahead.
- Check the store’s Contact Us page – is there a business address available? If yes, does it really exist or does a different business come up on Google when you search for the address?
- Find out if the website is secured with SSL encryption. (https and padlock symbols). Legitimate websites often use “https” (hypertext transfer protocol secure) in their URL. If the padlock symbol doesn’t appear near the website’s URL, then it means your personal and financial information is at risk at the store.
Conclusion
After thorough research, it’s clear that Valanio Clothing carries too many red flags to recommend it as a reliable shopping destination. While the prices may seem appealing, the risk of receiving poor-quality or counterfeit goods, combined with the store’s questionable business practices, makes this a store to approach with caution or avoid altogether.
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Samantha