Shipmentfree.com claims to offer shipping and return rebates, giving shoppers the freedom to shop anywhere online. However, the truth is you’re signing up for a subscription service that will be almost impossible to cancel. They charge a monthly fee for a membership that supposedly reimburses up to $100 in shipping costs each month. It’s actually a subscription trap, not the free rebate program they advertise.
What Happens When you Sign Up
- Personal Information at Risk: When you place an order, you end up sharing your personal details with Shipmentfree.com.
- Unexpected Charges: You could be hit with a $1 charge right away and then another $19 a week later, without a clear explanation.
- Surprise Credit Card Charges: Many customers have found unexpected charges on their credit card bills, even if they never signed up for the service.
- Confusing Billing Names: The company often uses different names on your billing statements, making it hard to figure out where the charges are coming from.
- Hard to Cancel: Trying to cancel the service is complicated and takes a lot of effort.
- Tough to Reach Customer Service: It’s difficult to get in touch with customer service for help after you have been lured into the subscription trap.
Customer Complaints
Customer complaints line up Trustpilot and Reddit about this website:
I signed up for a $20 rebate and a free 14 day trial period, after which I would pay $19. When I submitted my first rebate, I received an email stating that my rebate will be verified in the next 15-20 days, right outside the free trial period. Because it was all very click bait-y and so specifically outside the trial window, I didn’t wait for the trial period to end and canceled my account.
How to Cancel Your Shipmentfree.com Subscription
- Visit the Website: Go to shipmentsfree.com.
- Log In: Sign in using your Google or Facebook account, depending on which email address you used. Make sure you’re logging in, not creating a new account.
- Use Live Chat: Find the “Chat Online” option and start a conversation with their support team.
- Request a Refund: Tell them exactly how much they charged you. They’ll ask for your first and last name, plus the last 4 digits of your credit card.
- Confirm Refund and Remove Card: Once you get an email confirming the refund, ask them to remove your card to stop any more unauthorized charges.
Final Words
They attract you with promises of cashbacks and rebates, but it’s just a trick to take your money. ShipmentsFree.com promised to give cashback on shipping costs but didn’t follow through after I sent all the necessary documents. Instead, they put my rebates on hold, hoping to get customers to keep paying monthly fees.
Similar website: Muricabit.com Scam
Samantha