Sopula.com promotes 30% off all deals and free shipping on orders over $79. But before you make a purchase, beware—it might be a scam. The clothes may look nice online, but in reality, they’re made from cheap fabric that won’t survive the first wash. Plus, the return address is in China.
Reasons Why You Should Avoid Sopula.com
Unbelievable Deals
The website offers prices that seem too good to be true on all products. They use misleading ads on social media with these unbelievable deals to attract customers to their site and get them to make a purchase. For example, they sell $20 “Hellstar” shirts when Hellstar is $400.
Terrible Refund Process
The refund process is awful! When you ask for a refund, they only offer you 15% off your next order instead. Also, you’re responsible for shipping costs back to China.
Poor Quality Of Clothes
The clothing is not authentic and is extremely low quality. What was advertised and what arrives are completely different.
Negative Reviews
Many customers are complaining on Trustpilot. Here’s a report from one unhappy customer:
I ordered several items from this website. Nothing fit the 5x fits like a 1x. I attempted to get a refund, they made me take pics of the clothes, as if they could see that they’re too small for me. A week later they then emailed me back telling me I can send the items back to China but it will be at my own expense, which would more than likely cost me more than the clothes did.
Poor Customer Service
When you contact customer service, they ignore you but are quick to take your money. Most customers have reported that it takes days and weeks for the customer service to reply.
Is Sopula.com A Scam Or Legit Online Store
Sopula.com is an unreliable website. The clothing material is very poor, and the items look nothing like the images on the site—they’re actually much bigger. They also don’t follow their own return policy. The policy states you can get a full refund within 24 hours, but after that, they’ll charge you 15% if it hasn’t shipped yet.
What To Do If You Fell For The Sopula.com Online Store Scam
Cancel your credit card
Immediately call your financial provider and cancel your credit card. By so doing, the credit card details you used for your transaction would become null and void.
Request for a new card
After the old credit card has been cancelled, ask for a new card, it doesn’t cost much to get one.Your credit card issuer will issue you a new one with different numbers.
Report the Fraud To Relevant Authorities
Report the scam to relevant authorities and organizations. This includes:
- Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
- Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
- Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.
Also read: Otemampt.com online store
Samantha