US Standard Products has gained attention online, but not for the reasons any business would want. Accusations of high-pressure sales tactics, unsolicited shipments, misleading pricing, and poor customer service have many wondering: Is US Standard Products a scam?
Let’s break down what’s really happening and whether you should trust this company with your money.
Key Takeaways
- Unsolicited shipments and fake invoices have been reported by multiple businesses.
- Aggressive sales calls and misleading marketing tactics raise concerns.
- Overpriced products often sold under false “bulk discounts.”
- Customer service is slow and refund requests are often ignored.
- Not BBB accredited and has a pattern of unresolved complaints.
- Legally registered but operates in a questionable manner.
Avoid doing business with them unless you’ve done extensive research and confirmed all charges in writing.
What Is US Standard Products?
US Standard Products presents itself as a distributor of industrial supplies, safety gear, and cleaning products. The company operates out of Englewood, New Jersey and claims to offer high-quality, eco-friendly alternatives to traditional workplace essentials.
However, a wave of customer and business complaints suggests that their operations may not be as straightforward as they claim.
Why Are People Calling It a Scam?
Multiple reports indicate that US Standard Products follows a questionable business model that relies on aggressive sales techniques and deceptive billing practices. Here are the main complaints:
Unsolicited Shipments & Fake Invoices
Many businesses claim they received products they never ordered, only to later receive an invoice demanding payment. When they attempt to dispute the charge, the company allegedly becomes unresponsive or insists that a purchase agreement was made.
High-Pressure Sales Calls
The company is also criticized for its aggressive telemarketing. Some businesses report receiving calls where sales reps claim to be “following up on a previous order” or falsely state that they are a preferred supplier. These tactics often lead to confusion, especially in workplaces where multiple employees handle purchasing.
Overpriced Products
Customers who have ordered directly from the company report extremely high prices for basic industrial supplies. Some claim they were led to believe they were getting a bulk discount, only to later find the same products at a fraction of the cost from other vendors.
Poor Customer Service & Refund Issues
Those who have attempted to dispute charges or return items claim that customer support is slow, unhelpful, or completely unresponsive. Many report receiving the runaround when requesting refunds, with some cases dragging on for months.
Better Business Bureau (BBB) – What Does It Say?
US Standard Products is not accredited by the Better Business Bureau (BBB) and currently holds a low rating due to unresolved complaints. Businesses that have reported issues with the company often state that they never received a resolution, further damaging its reputation.
While some employees and a few customers have defended the company, the sheer volume of negative reviews and patterns of similar complaints make it difficult to ignore the red flags.
Is US Standard Products Legit?
Technically, US Standard Products is a real company. It’s not a fake website or an outright scam in the sense that it doesn’t exist. However, its business practices raise serious concerns.
A legitimate company should not:
- Send unsolicited shipments and then demand payment.
- Use misleading sales tactics to pressure businesses into buying.
- Refuse to honor returns and refunds or ignore customer concerns.
Based on these repeated complaints, US Standard Products operates in a legally questionable way that many would consider fraudulent.
How to Protect Yourself from Similar Scams
If you suspect a business is using similar deceptive sales tactics, here’s how you can protect yourself:
Verify All Orders Internally – If a company claims you placed an order, confirm with your team before making any payments. Scammers rely on confusion to trick businesses into paying fake invoices.
Never Give Payment Info Over the Phone – Always request official documentation before agreeing to a purchase. Scammers often push for immediate payments to avoid scrutiny.
Check Online Reviews – A quick Google search or visit to the BBB website can reveal a history of complaints about a company.
Report Suspicious Activity – If you receive unsolicited shipments or misleading invoices, report them to the Federal Trade Commission (FTC) or your local consumer protection agency.
Should You Do Business with US Standard Products?
If you’re considering ordering from US Standard Products, proceed with extreme caution. While the company is technically legitimate, its history of complaints, deceptive marketing, and unresponsive customer service make it a risky choice.
Many businesses have found better, more reliable suppliers without the headaches of surprise charges and poor support.
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